Document Last Updated: March 11, 2016

Index of Content

  1. Terms of Use
  2. Privacy Policy
  3. Testimonials Disclosure

TERMS OF USE

Terms of Use Navigation Index

  1. Protection of Content & Access Allowances.
  2. Modification.
  3. Social Interation & Public User-Posted Content.
  4. Data Collection.
  5. DMCA.
  6. Links.
  7. Your Usage of Website Information.

Protection of Content & Access Allowances.

You may use this site only for your own purpose. You agree not to copy, re-use, re-sell, or publish any information on our site without our consent. You may only access our site using standard methods of browsing the internet on an internet browser, whether desktop, tablet, or mobile phone - you may not access this site using an automated script or web-crawling tool.

Modification.

We may modify this document at any time without advance notice given. By continuing to browse this site you are agreeing to accept these terms of use.

Social Interation & Public User-Posted Content.

Our site may utilize a chat room, comments box, forum, or some other method of communicating to us and to other users of this website. Information you post is not confidential; it may appear public to other users of this site and may become indexed in search engines such as Google.

We highly advise against posting personal or private information in this manner. You agree not to post copyrighted, trademarked, or intellectually-protected information on our site. We reserve the right to remove any information you post to our site for any reason at any time without warning. Likewise, we reserve the right to remove any slander, hate-speech, or derogatory content that you and others post to this site. We reserve the right to remove content you post for any reason at all without prior warning given. By using our site as a means of communication, your content's placement on our site is determined by our sole discretion. By posting content to our site, you agree that you are held liable for any damage(s) that may occur.

Data Collection.

We may monitor your activity on this site. By using our site, you agree to this monitoring. For more infromation please view our Privacy Policy.

DMCA.

This website is considered an internet service provider under the Digital Millennium Copyright Act, 17 U.S.C. Section 512 ("DMCA"). As per legal requirements, you may find our contact information below. If you feel that your content (text, images, videos, etc.) has been copied, infringed, or re-distributed without your consent, you may use the contact information at the bottom of this page. Upon investigation of these claims, if we believe that the content we have posted on this site infringes upon your ownership, we will remove access to such content.

Links.

You may link to our website on a third party service. You may not mis-represent our website, company, or services in any way. You may not use any images or material for the purpose of linking to our site without our consent.

Your Usage of Website Information.

All content on this site is for general information purposes only. Do not use any information on this site as a replacement for a qualified professional. Only a qualified professional may know how to use this information to the benefit of you and others. If the information in question is medical; do not follow any advice given on this website as a substitute for a doctor. If the information is home or business related, do not consider the content on this website as instructional or problem-solving; consult a qualified professional before attempting to apply this information for the benefit of yourself or others.

Contact Information

Master Cleaners
1320 Petaluma Hill Rd
Santa Rosa, CA 95404
Email: mastercleaners [at] socialmedianinjas [dot] com
Phone: (707) 542-3611

Privacy Policy

Privacy Policy Navigation Index

  1. Information We Collect.
  2. When We Collect Your Information
  3. Sensitive Information We Collect.
  4. How We Protect Your Information.
  5. How We Use Your Information.
  6. Other Information We Collect.
  7. Advertising & Cookies.
  8. Analytics.
  9. Do Not Track.
  10. Data and Information Security.
  11. Mailings & Newsletters.
  12. Children's Protection Policy.
  13. Contact Information.

We respect your privacy!

Master Cleaners owns and operates this website, http://mastercleaners.com. All references to "we", "us", and "website" mean Master Cleaners.

This section describes information we collect and how we use and protect it. It also describes how we market to our users and store cookies.

Information We Collect.

We may collect basic information from our website visitors. This includes and is not limited to: name, email address, and phone number.

When We Collect Your Information.

We collect anonymous and general information passively through the use of platforms (such as Google Analytics - see "Analytics" below) to help us better understand how visitors interact and navigate our site. If you use a desktop or mobile device, general information about your location and internet service provider may be documented. See "Other Information We Collect" below for more information on passive information collection.

We also collect information when you submit a form; the information collected on these forms is contained to the fields you fill out. Some forms may require you to fill out sensitive information (see "Sensitive Information We Collect" below for more information) when you purchase a product, request something mailed to you, or request a product.

Sensitive Information We Collect.

We may collect sensitive information, for example, when you purchase a product or membership. This sensitive information includes and is not limited to: full name, address, and credit card information.

How We Protect Your Information.

In regards to sensitive information, we use SSL encryption technology to obfuscate and protect this infromation as it passes from origin to source. No sensitive information is stored on our servers.

How We Use Your Information.

We may use your information to: send you occasional emails, call you to hear about your experience, mail you promotions or newsletters. We do not send this information to unauthorized third parties (aka purchased mailing lists) - this information is only used to help your experience on our website. We may use your information to present relevent, personalized advertisements to you.

We may provide some or all information we collect to affiliates that legally control or who control us. Likewise, some third-party tools and/or plugins may collect their own usage data from their tools embedded on our sites. In these scenarios, data is limited to general usage data (see "Other Information We Collect" below).

Other Information We Collect.

We may store login information including ISP, browser type, IP address, general geographic location. For example, Google Analytics collects this information (and more, as listed in their Privacy Policy) to serve us anonymous user statistics and website browsing behavior.

Advertising & Cookies.

We believe advertising should be done discreetly and unobtrusively; it should offer value and not be a hindrance as you browse online. With that said, we may use cookies store your information. This is to improve your experience on our website. These cookies may also be used to show you relevant remarketing advertisements on other websites you browse. We do NOT store sensitive information in cookies.

Remarketing.

We use remarketing or retargeting platforms such as Facebook and Google to show you advertisements of our Services. When you visit our website, your Internet browser will store information (a "tracking pixel") that states that you have visited our website. When you visit other websites, such as Facebook or other third-party websites, they will see the tracking pixel and show you advertisements of our website.

If you wish to opt out of Google interest-based ads, you may visit this website for more information: https://support.google.com/ads/answer/2662922?hl=en.

If you do not wish to be a part of Facebook's interest-based targeting, you may opt-out by following the instructions here: http://newsroom.fb.com/news/2014/06/making-ads-better-and-giving-people-more-control-over-the-ads-they-see/.

Analytics.

We collect information as you browse this site for us to better understand how you interact with it. We use Google Analytics for this purpose. Google tracks: general geographic location, time spent on site, links clicked on site, what pages you visited, what Internet browser you are using, and more.

More information about Google Analytics and how it uses data may be found on their Privacy Policy page: https://support.google.com/analytics/answer/6004245?hl=en.

If you do not wish to be a part of Google Analytics data tracking, you may opt-out by following the instructions here: https://tools.google.com/dlpage/gaoptout.

Do Not Track.

Your internet browser (including but not limited to: Internet Explorer, Google Chrome, Mozilla Firefox, Safari) may incorporate a "Do Not Track" feature. This feature informs websites that you don't want your usage data tracked. Because each internet browser provides this data to us differently, it is unreasonable for us to accommmodate each and every request. Unfornately at this time we cannot honor all "Do Not Track" requests.

Data and Information Security.

We do our best to make your information secure. However, no information passed over the internet - whether this website or another - is 100% secure. We follow the privacy policies mentioned in this document, but we cannot prevent information passing onto unwanted hands via browser malware, viruses, or advertisement toolbars installed on your system.

Mailings & Newsletters.

If you provide us your email, we may use it to send you the occasional promotion, newsletter, special offer, or remind you about our services. We offer you the opportunity to opt out of these mailings at any time.

Children's Protection Policy.

This site is me1ant for general audiences. However, in compliance with the Children's Online Privacy Protection Act (COPPA) we will not collect information from, track data from, or market to children age 12 or under. If you are the guardian or parent of a child age 12 or under and want this information removed, please contact our company using the information below under "Contact Information". Provide us any and all information the child submitted to our website.

Contact Information.

Master Cleaners
1320 Petaluma Hill Rd
Santa Rosa, CA 95404
Email: mastercleaners [at] socialmedianinjas [dot] com
Phone: (707) 542-3611

TESTIMONIALS DISCLOSURE

This document explains how we use testimonials and/or reviews ("review") on our website. The person who leaves a review ("reviewer") does so at their own discretion.

Affiliates and/or Commission ("Compensation")

Some reviewers have received complementary Services ("compensation"). We do our best to mention when this is the case; however during some times we have no ability to control the content of a review placed on our site, and the reviewer may not specify whether or not they received some form of compensation prior to their review. We disclaim that compensation may impact the quality or content of a review. You must use your judgment and discretion when reading reviews.

Promise of Quality.

By posting or allowing reviews to be posted onto our website we in no way make a promise that your experience will be same or similar. There are many factors that go into a positive or negative experience. We do our best to provide Services to our clients/customers. We cannot promise that you will consider your experience enjoyable. You must use your own discretion/judgment to determine whether or not you want to do business with our company.

Reviews We Post.

In some cases we have the ability to monitor reviews posted to our website. We reserve the right to remove and/or prevent the posting of reviews that we do not feel portray the quality of our services. This may include reviews that we consider poorly written, defamatory, or duplicated. We may also remove/prevent reviews for any other reason.

We feature reviews on our website that showcase the highest level of satisfaction by a client/customer. These featured reviews may be used in banners, advertising, slideshows, sidebars, footers, graphics, emails, social media, and promotional materials. These best-case scenarios may not be common for our clients/customers. You must use your best judgment and sole discretion when reading reviews.

Opinions of Our Reviewers.

We do not have 100% confidence that reviews are honest and true in nature. We allow reviews on our site that we feel represent the authentic experience that the reviewer had with our company.

Promotions.

We may offer limited-time or permanent promotions in exchange for a review. This may include discount for our Services, coupons or gift cards to third-party businesses, or other forms of compensation. These forms of compensation are not meant to alter your review of our company in any way. By receiving compensation for posting a review, please state in your review that you received compensation so that other reviewers may understand the nature of your review.

Removal of Review.

If you do not want your review featured on our website, please contact us using the information below. We have no control over the reviews on third parties. And in some instances we have no control over the reviews posted on our website by means of third-party integrations (embedding). We will do our best to remove your review upon contacting us.

Contact Information.

Master Cleaners
1320 Petaluma Hill Rd
Santa Rosa, CA 95404
Email: mastercleaners [at] socialmedianinjas [dot] com
Phone: (707) 542-3611